Privacy policy

This Privacy Policy explains how BAFELLI. (collectively referred to as "Our Store," "we," or "us")  collect, use, share and process your information as well as the rights and choices you have associated with that information. This Privacy Policy applies to all personal information collected during any written, electronic, and oral communications or collected online or offline, which include: our website, located at BAFELLI.com (the “Site”) through our mobile application (the “App”) as well as any other written, electronic, and oral communications with BAFELLI and its representative parties (collectively, the “Services”).

Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services. If you are located in a jurisdiction outside the European Economic Area, by using our Services, you accept the Terms and Conditions and accept our privacy practices described in this Policy.

We may modify this Policy at any time, without prior notice, and changes may apply to any Personal Information we already hold about you, as well as any new Personal Information collected after the Policy is modified. If we make changes, we will notify you by revising the date at the top of this Policy. We will provide you with advanced notice if we make any material changes to how we collect, use or disclose your Personal Information that impact your rights under this Policy. If you are located in a jurisdiction other than the European Economic Area, the United Kingdom or Switzerland (collectively “European Countries”), your continued access or use of our Services after receiving the notice of changes, constitutes your acknowledgement that you accept the updated Policy.

In addition, we may provide you with real time disclosures or additional information about the Personal Information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with addition.

  1. We collect personal information when you use our Services, create an account with us or submit personal information when requested with the Site. Personal information generally is any information that relates to you, identifies you personally or could be used to identify you, such as your name, email address, phone number, address and payment account number. The definition of personal information varies by jurisdiction. Only the definition that applies to you based on your location applies to you under this Privacy Policy. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

    The types of personal information that we may collect about you include:

    1.1Information You Directly and Voluntarily Provide to Us to execute the purchase or services contract.

     

    We collect your personal information you give us when you use our Services. For example, if you visit our Site and place an order, we collect information that you provide to us during the ordering process. This information will include your first and last name, mailing address, email address, phone number, payment account or credit card information. In some regions, passport information and tax number are also needed for customer clearance. We may also collect personal information when you communicate with any of our departments such as customer service, or when you complete online forms or surveys provided on the Site. You may also choose to provide your email address to us if you would like to receive information about the products and services that the BAFELLI offers.

     

    If you choose to use PayPal to make a purchase through the Site, you will be directed to the PayPal website and will provide your payment information directly to PayPal. PayPal’s privacy statement, available at https://www.paypal.com/webapps/mpp/ua/privacy-full, applies to the information you provide to PayPal. PayPal will provide some personal information – such as your delivery address, email address, and telephone number – to us. We will process the personal information we receive from PayPal in accordance with this Privacy Policy.

     1.2 Information You Provide to us to improve our products and services.

     

    You may voluntarily provide us with your height, age, and weight and measurements and your preference. This information is used by us to recommend clothing sizes, and to provide fit prediction services for you.

     

     1.3 Information You Post on the Site.

     

    If you post information on public areas of the Site, for example a customer review, that information may be collected and used by BAFELLI, users of the Site, and the public generally. We strongly recommend that you do not post any information through the Site that allows strangers to identify or locate you or that you otherwise do not want to share with the public.

     1.4 Information You Provide through our Live Chat on the Site.

     

    We will also store your voice information when you communicate with customer service via voice for related issues, and we will keep your voice information secure. You may provide personal information through our Live Chat which is available on the Site 24 hours a day. We strongly recommend that you do not post any information through the Live Chat that you are not comfortable sharing with a chat employee.

     1.5 Third-Party Services

     

    Our third-party service providers generally collect, use, and disclose your information only to the extent necessary for them to perform their services. Specifically, transaction processors such as payment gateways, for which we must provide necessary information in connection with your purchase transactions, have their own privacy policies.

     

    For these providers, we recommend that you carefully review their privacy policies to fully understand how they handle your personal information. Please note that some providers may be located in different jurisdictions from you or us, or have facilities in such jurisdictions. Therefore, if you choose to engage in transactions involving third-party service providers, your information may be subject to the laws and regulations of the jurisdiction where the service provider or its facilities are located. For instance, if you are in Canada and your transaction is processed by a U.S.-based payment gateway, your personal information may be subject to disclosure requirements under U.S. laws, including the Patriot Act.

     

     Once you leave our store's website or are redirected to a third-party website or application, you are no longer bound by this Privacy Policy or our website's Terms of Service.

     

    Links

     

    Clicking on links within our store may direct you to external websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

     

    Google Analytics

     

    We use Google Analytics to track who visits our website and which pages are being browsed.

     

    We may occasionally invite you to complete surveys or offer opportunities to participate in promotions, plans, and/or sweepstakes (collectively, "Promotions") through our website or third-party platforms. If you choose to participate, we will collect and store personal information you provide, including but not limited to your name, email address, date of birth, and/or phone number. Unless otherwise specified in the official rules or guidelines of the Promotion or other privacy policies governing the Promotion, such information is subject to this Privacy Policy. The information we collect for Promotions will be used to administer the Promotion, such as notifying winners and distributing prizes. Where permitted by applicable law, BAFELLI or the Promotion sponsor may also use your information for marketing purposes. Participating in a Promotion may result in your information being added to our mailing list and the mailing lists of our promotional partners. Accepting a prize may require you (unless prohibited by law) to consent to us publicly posting some of your information on our website, such as on a winners' page.

    1.6 Information Automatically Collected Through the Site.

     

    We may automatically collect personal information about you when you use the Site. For example, if you access the Site through a computer, we will automatically collect information such as your browser type and version, computer and connection information, Internet Protocol (“IP”) address and standard web log information. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings.

     1.7 Information You Provide to SMS Marketing.

     

    We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

     

    Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

     

    Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

     

    1.8 Combination and automated information. We may also combine the information we collect among our services and across your devices and use different technologies to process your information for the purposes described above. For example, we use automated systems that analyze your account status and payment information to detect the unsafe and unsecured payment. We also use automated systems to assess security of your account and provide you suggestion to improve the security of your account.

  2.  Disclosure

    We may disclose your personal information if we are required by law or if you violate our Terms of Service.

  3.  ShopifyOur store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

     

    Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

     

     

    Payment:

     

    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information will be deleted.

     

    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

     

    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

     

    For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

  4.  

     SECURITY

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

     

  5. COOKIES

     

    Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

     

    _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

     

    _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

     

    _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

     

    cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

     

    _secure_session_id, unique token, sessional

     

    storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

     

    PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where.

     

  6. AGE OF CONSENT

     

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

     

  7. CHANGES TO THIS PRIVACY POLICY

     

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

     

    QUESTIONS AND CONTACT INFORMATION

     

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at dannekwan@gmail.com,thanks.